Solution Detail

Question

How do I trigger the grade sync in Vantage when grades are not showing in my LMS?

Solution

In most cases, once your course is set up, grades should flow automatically. However, if one or more grades are not flowing to your LMS, these instructions can help get things moving again.

Login to your Vantage account at https://vantage.sagepub.com/. You can quickly get to the gradebook for any course by locating that course on your My Courses dashboard and opening the Gradebook page.

You can access your Vantage gradebook from the course tile on your My Courses dashboard.

If you are already in another area of your Vantage course, you can easily get to the Gradebook from the top navigation menu.

If you are in another tab of your course, you can use the top navigation menu to access the Gradebook tab.

If you need to manually send a grade sync, there are three options available in your gradebook:

1. All grades in the course

2. All grades for a specific student

3. All grades for a specific assignment

Once you click the grade sync button, it can take a few minutes for the grades to flow to your LMS gradebook.

TIP: For large classes, it's recommended to send grades for a specific student or for assignments that seem to be missing. A typical Vantage course contains around 200 assignments. If you choose to grade sync everything with your LMS, that can easily be thousands of grades which can overwhelm the LMS if sent all at once.

This image highlights the available options to trigger a grade sync:
1. Gradebook Grade Sync which sends all grades for all students
2. Individual student grade sync which sends all grades for that student
3. Assignment grade sync which will send all grades for all students for a specific assignment.

If the Grade Sync Button is Missing for a Student:

If the grade sync icon is missing next to a student's name, the most frequent reason is that the student has not yet clicked on a link in the course in the LMS (Blackboard, Canvas, D2L Brightspace or Moodle).

This image highlights the location of the grade sync button next to a student's name. In this case, the button is missing.

Once a student clicks on any Vantage link within the LMS, the grade sync connection between their Vantage account and the LMS gradebook is completed. The grade sync button becomes available for that student. Click it to send all of the student's completed grades to your LMS gradebook.

If the Grade Sync Button is Missing for an Assignment:

If the icon is missing next to one of your assignments, then that means the assignment has not been set to sync to your LMS.

This image highlights the location of the grade sync button next to an assignment in the Vantage gradebook. In this case, the button is missing.

Setting an assignment to sync follows the same process as creating the deep links in your course. In your LMS, use the Vantage tool to open the content picker in Vantage just as you normally would to create a link when you set up your course.

Instead of creating links or adding new content, you can choose to only select items in the Grade Sync column on the right. You can select more than one assignment at a time if you need to add grade sync for multiple assignments. Check the Grade Sync box for each assignment you need to include.

This image shows some activities selected in the Grade Sync column of the Vantage content picker.

After you've selected one or more items to grade sync, click Continue to review your selections. This button is available at the top and bottom of the page.

You can double check your selections on the "Confirm LMS Selection(s)" page.

The Confirm LMS Selection(s) page will show all items selected to add to the course. This page shows which items will be linked and which items will be grade synced in the LMS. At the top and bottom of the page, the "Go Back" and "Continue" buttons can be used to either pick more content or complete adding the content to the LMS.

Click Continue on the "Confirm LMS Selection(s)" page to complete the grade sync.

After a few seconds, you will see a pop-up message indicating that no links were created. Click OK to return to your LMS.

This image shows the pop-up message that gradebook items were created, but no actual links were created in the LMS course.

Refresh your LMS and click any Vantage link to complete the grade sync connection. You can return to your Vantage gradebook to find the grade sync button for the assignment. Click it to send all completed grades to your LMS gradebook.