Solution Detail

Question

In my Canvas gradebook, the gradebook column for my Vantage assignment says "Unpublished" and the grades won't sync. How do I get the grades to sync from Vantage?

Solution

When Vantage assignments are selected for grade sync in Canvas, placeholder assignments are created on the Assignments page in Canvas. These placeholder pages need to be published in Canvas for the grade sync to work. Normally, these placeholder pages are published by default when added using the Vantage content picker.

If the gradebook column for an item says it is "Unpublished," something has changed the status of the placeholder page from the default. In the unpublished state, grades will not be sent from Vantage to Canvas. Grades for other Vantage assignments will sync as expected.

In this example, grades are syncing successfully for the Video Activity and Knowledge Check. The Critical Thinking does not have a grade yet, but the placeholder dash indicates the grade will sync once it's completed. The Chapter Test column indicates it is unpublished and the placeholder dash is missing which confirms that no grade is expected.

This images shows part of a Canvas gradebook. One column says "UNPUBLISHED" in red underneath the name of the assignment.

Follow these steps to sync grades for the missing assignment:

1. In Canvas, go to Assignments in the left navigation menu.

In the left navigation menu of Canvas, Assignments is called out.

2. Locate the assignment in the list. You can verify that the assignment is unpublished because it will not show a green bar on the left or a green checkmark to the right.

On the Assignments page, one Vantage assignment in the list is not published. Arrows point to the two areas of the assignment that show it is not published: a missing bar to the left of the line item and a missing green check mark circle to the right of the line item.

3. Click the unpublished circle to publish the assignment.

On the right side of the page, clicking on the gray circle for the assignment will publish it.

The status will update to show it is published (green checkmark icon).

Once the assignment is published, the status will change so that the published circle will show a green check mark and a green bar will appear to the left of the line item.

4. Go to the Vantage gradebook. Locate the assignment in the gradebook. Click the circular grade sync icon to push grades for that assignment.

In the Vantage gradebook, locate the assignment and click the grade sync icon next to the assignment's name. Clicking this icon will send the grade sync information for all students.

5. You will see a pop-up message confirming that you want to push all grades for the assignment. Click OK to push the grade sync.

When you push all grades to sync, a pop up window will appear asking you to confirm that you want to push all grades. Click "OK" to confirm pushing the grade sync.

6. Wait a couple of minutes for the grade sync process to complete. Refresh your Canvas gradebook. You will see that the assignment column no longer says "Unpublished." You will also see the grades have been synced to Vantage.

After waiting a few minutes for the grade sync to process, when you return to your Canvas gradebook the previously missing grades will be available.