Solution Detail

Question

How do I enable Vantage access if I didn't use my school email to sign up?

Answer

Video walk-through: Purchased Access with a Different Email

When purchasing access to Vantage, you may have used your personal email address. Your Vantage account is typically accessed through your school email address, so your purchase will need to be associated with this account. Choose one of the options below to apply your purchase to the Vantage account you want to use for your course.

Method 1:

1. Login to the Vantage account that should be associated with your course at https://vantage.sagepub.com. This will typically be your school email address. Go to the Dashboard of your course.

2. Click the Redeem Access button.

From your course Dashboard, information about your grace period is available. At the bottom right of this section, click the "Redeem Access" button.

3. In the pop-up window, click on Purchased access with a different email?

In the Redeem Access pop-up window, click the link "Purchased access with a different email?"

4. Enter the email address you used to purchase your Vantage access. Next, click the Send Verification Email button.

In the pop-up window, enter the email address you used to purchase your Vantage course. Next, click the "Send Verification Email" button.

5. Go to the inbox of the email address you used to purchase your Vantage access. You will receive an email with a verification code to migrate your access to your school email address. This code is valid for 30 minutes.

6. Enter the verification code and click the Migrate Access button. Your Vantage access will be applied to the correct account.

After you have retrieved the verification code from your email's inbox, copy that code. Paste it into the "Enter verification code" textbox in Vantage. Click the "Migrate Access" button to complete the process.

Method 2:

1. Login to the Vantage account that should be associated with your course at https://vantage.sagepub.com. This will typically be your school email address.

2. If you have not yet started the Grace Period for your course under this account, you can click the Start Grace Period button at the top right corner. You will need the Course ID of your instructor's course to do so.

In the Vantage account where you would like the purchase applied (usually under your school email address), if you have not yet started a grace period, you can do so now. At the top right of the My Courses page, click the "Start Grade Period" button. Enter the Course ID of your instructor's course.

3. Locate the course tile for your course. Click the gear icon to open the action menu.

At the top right corner of the course tile, click the gear icon to open the action menu.

4. Click the My Access button.

After clicking the gear icon on your course tile, choose "My Access" which is the top item in the action menu.

5. Enter the email address you used to purchase your Vantage access. Next, click the Send Verification Email button.

In the pop-up window, enter the email address you used to purchase your Vantage course. Next, click the "Send Verification Email" button.

6. Go to the inbox of the email address you used to purchase your Vantage access. You will receive an email with a verification code to migrate your access to your school email address. This code is valid for 30 minutes.

7. Enter the verification code and click the Migrate Access button. Your Vantage access will be applied to the correct account.

After you have retrieved the verification code from your email's inbox, copy that code. Paste it into the "Enter verification code" textbox in Vantage. Click the "Migrate Access" button to complete the process.