Sage Vantage Support

Common Issues

10 instructor articles

10 articles in this topic.

InstructorCommon Issues

Assignment Point Value Changes

When you create point values in your Vantage course, those values flow to the gradebook in your LMS when you pair Vantage assignments to the course in your LMS. After the point values are sent to the LMS the first time, they do not automatically…

InstructorCommon Issues

Blackboard: Failed to get key with kid…

Sometimes Blackboard may show an error when you attempt to open the vantage content picker. The message says "Oops, something went wrong. The LTI tool isn't responding properly. Please contact your administrator for help. Failed to get key with…

InstructorCommon Issues

Browser is Blocking Vantage Content

You may need to allow your browser to work with cross-site tracking cookies so that you can view Vantage content. Choose your browser: · Chrome · Firefox · Edge · Safari Chrome 1. Open the Customize and control Google Chrome menu. Click on Settings…

InstructorCommon Issues

Clear Browser Cache

Browsers store information about the sites you visit in cache. Over time, the stored data can cause sites to load slowly, display content incorrectly, or create login issues. Clearing your browser's cache can fix many of these issues. Choose your…

InstructorCommon Issues

Disable Browser Pop-Up Blocker

Your browser may give you a message about blocking pop-ups when accessing Vantage. If you receive this message, you will need to disable your pop-up blocker to see this content. Choose your browser: · Chrome · Firefox · Edge · Safari Chrome 1. In…

InstructorCommon Issues

Enable Third Party (or Cross-Site tracking) Cookies

You may need to allow your browser to work with third party cookies (also called cross-site tracking cookies in some browsers) so that you can view Vantage content. Choose your browser: · Chrome · Firefox · Edge · Safari Chrome 1. Open the Customize…

InstructorCommon Issues

Forgot Password / Change Password

If you forget your password for vantage or need to change it for any reason, you can reset your password on the vantage login page. 1. Visit https://vantage.sagepub.com and click the Forgot password? link to get started. 2. Enter your email address…

InstructorCommon Issues

Global Assignment Settings Warning

Once you've created your Vantage course and set due dates, going back to the global assignment settings to make changes will trigger a warning message before you save: Warning! Making changes to any global assignment settings will override all…

InstructorCommon Issues

Technical Requirements

Sage Vantage is designed for use on desktop computers, laptops, tablets, and mobile devices. Some features are not available on smaller devices, such as map-based activities. For best results, use the most recent versions of Firefox®, Google…

InstructorCommon Issues

What to Know about Page Numbers

No, Vantage does not include print page numbers from the textbook. Vantage is not an eBook; it is a Digital Learning Platform that combines narrative content from the textbook with gradable activities and assignments that are not found in the print…

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